Files
tryton/complaint.py
T
2018-02-19 11:40:40 +01:00

490 lines
17 KiB
Python

# This file is part of Tryton. The COPYRIGHT file at the top level of
# this repository contains the full copyright notices and license terms.
from __future__ import unicode_literals
from collections import defaultdict
from trytond.model import ModelSQL, ModelView, Workflow, fields
from trytond.pyson import Eval, If, Bool
from trytond.pool import Pool
from trytond.transaction import Transaction
from trytond import backend
from trytond.modules.product import price_digits
__all__ = ['Type', 'Complaint', 'Action',
'Action_SaleLine', 'Action_InvoiceLine']
class Type(ModelSQL, ModelView):
'Customer Complaint Type'
__name__ = 'sale.complaint.type'
name = fields.Char('Name', required=True)
origin = fields.Many2One('ir.model', 'Origin', required=True,
domain=[('model', 'in', ['sale.sale', 'sale.line',
'account.invoice', 'account.invoice.line'])])
class Complaint(Workflow, ModelSQL, ModelView):
'Customer Complaint'
__name__ = 'sale.complaint'
_rec_name = 'number'
_states = {
'readonly': Eval('state') != 'draft',
}
_depends = ['state']
number = fields.Char('Number', readonly=True, select=True)
reference = fields.Char('Reference', select=True)
date = fields.Date('Date', states=_states, depends=_depends)
customer = fields.Many2One('party.party', 'Customer', required=True,
states=_states, depends=_depends)
address = fields.Many2One('party.address', 'Address',
domain=[('party', '=', Eval('customer'))],
states=_states, depends=_depends + ['customer'])
company = fields.Many2One('company.company', 'Company', required=True,
states=_states, depends=_depends)
employee = fields.Many2One('company.employee', 'Employee',
states=_states, depends=_depends)
type = fields.Many2One('sale.complaint.type', 'Type', required=True,
states=_states, depends=_depends)
origin = fields.Reference('Origin', selection='get_origin',
states={
'readonly': ((Eval('state') != 'draft')
| Bool(Eval('actions', [0]))),
'required': Bool(Eval('origin_model')),
},
depends=['state', 'customer', 'origin_model', 'company'])
origin_id = fields.Function(fields.Integer('Origin ID'),
'on_change_with_origin_id')
origin_model = fields.Function(fields.Char('Origin Model'),
'on_change_with_origin_model')
description = fields.Text('Description', states=_states, depends=_depends)
actions = fields.One2Many('sale.complaint.action', 'complaint', 'Actions',
states={
'readonly': ((Eval('state') != 'draft')
| (If(~Eval('origin_id', 0), 0, Eval('origin_id', 0)) <= 0)),
},
depends=['state', 'origin_model', 'origin_id'])
state = fields.Selection([
('draft', 'Draft'),
('waiting', 'Waiting'),
('approved', 'Approved'),
('rejected', 'Rejected'),
('done', 'Done'),
('cancelled', 'Cancelled'),
], 'State', readonly=True, required=True)
@classmethod
def __setup__(cls):
super(Complaint, cls).__setup__()
cls._order.insert(0, ('date', 'DESC'))
cls._error_messages.update({
'delete_draft': ('Complaint "%s" must be in draft '
'to be deleted.'),
})
cls._transitions |= set((
('draft', 'waiting'),
('waiting', 'draft'),
('waiting', 'approved'),
('waiting', 'rejected'),
('approved', 'done'),
('draft', 'cancelled'),
('waiting', 'cancelled'),
('done', 'draft'),
('cancelled', 'draft'),
))
cls._buttons.update({
'cancel': {
'invisible': ~Eval('state').in_(['draft', 'waiting']),
'depends': ['state'],
},
'draft': {
'invisible': ~Eval('state').in_(
['waiting', 'done', 'cancelled']),
'icon': If(Eval('state').in_(['done', 'cancelled']),
'tryton-clear', 'tryton-go-previous'),
'depends': ['state'],
},
'wait': {
'invisible': ~Eval('state').in_(['draft']),
'depends': ['state'],
},
'approve': {
'invisible': ~Eval('state').in_(['waiting']),
'depends': ['state'],
},
'reject': {
'invisible': ~Eval('state').in_(['waiting']),
'depends': ['state'],
},
'process': {
'invisible': ~Eval('state').in_(['approved']),
'depends': ['state'],
},
})
origin_domain = []
for model, domain in cls._origin_domains().iteritems():
origin_domain = If(Eval('origin_model') == model,
domain, origin_domain)
cls.origin.domain = [origin_domain]
actions_domains = cls._actions_domains()
actions_domain = [('action', 'in', actions_domains.pop(None))]
for model, actions in actions_domains.iteritems():
actions_domain = If(Eval('origin_model') == model,
[('action', 'in', actions)], actions_domain)
cls.actions.domain = [actions_domain]
@classmethod
def __register__(cls, module_name):
TableHandler = backend.get('TableHandler')
table_h = TableHandler(cls, module_name)
# Migration from 3.8: rename reference into number
if (table_h.column_exist('reference')
and not table_h.column_exist('number')):
table_h.column_rename('reference', 'number')
super(Complaint, cls).__register__(module_name)
@classmethod
def _origin_domains(cls):
return {
'sale.sale': [
('party', '=', Eval('customer')),
('company', '=', Eval('company')),
('state', 'in', ['confirmed', 'processing', 'done']),
],
'sale.line': [
('sale.party', '=', Eval('customer')),
('sale.company', '=', Eval('company')),
('sale.state', 'in', ['confirmed', 'processing', 'done']),
],
'account.invoice': [
('party', '=', Eval('customer')),
('company', '=', Eval('company')),
('type', '=', 'out'),
('state', 'in', ['posted', 'paid']),
],
'account.invoice.line': [
('invoice.party', '=', Eval('customer')),
('invoice.company', '=', Eval('company')),
('invoice.type', '=', 'out'),
('invoice.state', 'in', ['posted', 'paid']),
],
}
@classmethod
def _actions_domains(cls):
return {
None: [],
'sale.sale': ['sale_return'],
'sale.line': ['sale_return'],
'account.invoice': ['credit_note'],
'account.invoice.line': ['credit_note'],
}
@staticmethod
def default_date():
pool = Pool()
Date = pool.get('ir.date')
return Date.today()
@staticmethod
def default_company():
return Transaction().context.get('company')
@staticmethod
def default_state():
return 'draft'
@fields.depends('type')
def get_origin(self):
if self.type:
origin = self.type.origin
return [('', ''), (origin.model, origin.name)]
else:
return []
@fields.depends('origin')
def on_change_with_origin_id(self, name=None):
if self.origin:
return self.origin.id
@fields.depends('origin')
def on_change_with_origin_model(self, name=None):
if self.origin:
return self.origin.__class__.__name__
@classmethod
def create(cls, vlist):
pool = Pool()
Sequence = pool.get('ir.sequence')
Configuration = pool.get('sale.configuration')
config = Configuration(1)
vlist = [v.copy() for v in vlist]
for values in vlist:
if values.get('number') is None:
values['number'] = Sequence.get_id(
config.complaint_sequence.id)
return super(Complaint, cls).create(vlist)
@classmethod
def copy(cls, complaints, default=None):
if default is None:
default = {}
default = default.copy()
default['number'] = None
return super(Complaint, cls).copy(complaints, default=default)
@classmethod
def delete(cls, complaints):
for complaint in complaints:
if complaint.state != 'draft':
cls.raise_user_error('delete_draft', complaint.rec_name)
super(Complaint, cls).delete(complaints)
@classmethod
@ModelView.button
@Workflow.transition('cancelled')
def cancel(cls, complaints):
pass
@classmethod
@ModelView.button
@Workflow.transition('draft')
def draft(cls, complaints):
pass
@classmethod
@ModelView.button
@Workflow.transition('waiting')
def wait(cls, complaints):
pass
@classmethod
@ModelView.button
@Workflow.transition('approved')
def approve(cls, complaints):
pass
@classmethod
@ModelView.button
@Workflow.transition('rejected')
def reject(cls, complaints):
pass
@classmethod
@ModelView.button
@Workflow.transition('done')
def process(cls, complaints):
results = defaultdict(list)
actions = defaultdict(list)
for complaint in complaints:
for action in complaint.actions:
if action.result:
continue
result = action.do()
results[result.__class__].append(result)
actions[result.__class__].append(action)
for kls, records in results.iteritems():
kls.save(records)
for action, record in zip(actions[kls], records):
action.result = record
Action.save(sum(actions.values(), []))
class Action(ModelSQL, ModelView):
'Customer Complaint Action'
__name__ = 'sale.complaint.action'
_states = {
'readonly': Bool(Eval('result')),
}
_depends = ['result']
_line_states = {
'invisible': Eval('_parent_complaint', {}
).get('origin_model', 'sale.line') != 'sale.line',
'readonly': _states['readonly'],
}
_line_depends = _depends
complaint = fields.Many2One('sale.complaint', 'Complaint', required=True,
states=_states, depends=_depends)
action = fields.Selection([
('sale_return', 'Create Sale Return'),
('credit_note', 'Create Credit Note'),
], 'Action')
sale_lines = fields.Many2Many('sale.complaint.action-sale.line',
'action', 'line', 'Sale Lines',
domain=[('sale', '=', Eval('_parent_complaint', {}).get('origin_id'))],
states={
'invisible': Eval('_parent_complaint', {}
).get('origin_model', 'sale.sale') != 'sale.sale',
'readonly': _states['readonly'],
},
depends=_depends,
help='Leave empty for all lines')
invoice_lines = fields.Many2Many(
'sale.complaint.action-account.invoice.line', 'action', 'line',
'Invoice Lines',
domain=[('invoice', '=', Eval('_parent_complaint', {}
).get('origin_id'))],
states={
'invisible': Eval('_parent_complaint', {}
).get('origin_model', 'account.invoice.line'
) != 'account.invoice',
'readonly': _states['readonly'],
},
depends=_depends,
help='Leave empty for all lines')
quantity = fields.Float('Quantity',
digits=(16, Eval('unit_digits', 2)),
states=_line_states, depends=_line_depends + ['unit_digits'],
help='Leave empty for the same quantity')
unit = fields.Function(fields.Many2One('product.uom', 'Unit',
states=_line_states, depends=_line_depends),
'on_change_with_unit')
unit_digits = fields.Function(fields.Integer('Unit Digits'),
'get_unit_digits')
unit_price = fields.Numeric('Unit Price', digits=price_digits,
states=_line_states, depends=_line_depends,
help='Leave empty for the same price')
result = fields.Reference('Result', selection='get_result', readonly=True)
@classmethod
def __setup__(cls):
super(Action, cls).__setup__()
cls._error_messages.update({
'delete_result': ('Action "%s" must not have result '
'to be deleted.'),
})
@fields.depends('complaint')
def on_change_with_unit(self, name=None):
if self.complaint and self.complaint.origin_model == 'sale.line':
return self.complaint.origin.unit.id
@fields.depends('complaint')
def get_unit_digits(self, name=None):
if self.complaint.origin_model == 'sale.line':
return self.complaint.origin.unit.digits
return 2
@classmethod
def _get_result(cls):
'Return list of Model names for result Reference'
return ['sale.sale', 'account.invoice']
@classmethod
def get_result(cls):
pool = Pool()
Model = pool.get('ir.model')
models = cls._get_result()
models = Model.search([
('model', 'in', models),
])
return [(None, '')] + [(m.model, m.name) for m in models]
def do(self):
return getattr(self, 'do_%s' % self.action)()
def do_sale_return(self):
pool = Pool()
Sale = pool.get('sale.sale')
Line = pool.get('sale.line')
if isinstance(self.complaint.origin, (Sale, Line)):
default = {}
if isinstance(self.complaint.origin, Sale):
sale = self.complaint.origin
sale_lines = self.sale_lines or sale.lines
elif isinstance(self.complaint.origin, Line):
sale_line = self.complaint.origin
sale = sale_line.sale
sale_lines = [sale_line]
if self.quantity is not None:
default['quantity'] = self.quantity
if self.unit_price is not None:
default['unit_price'] = self.unit_price
return_sale, = Sale.copy([sale], default={'lines': None})
default['sale'] = return_sale.id
Line.copy(sale_lines, default=default)
else:
return
return_sale.origin = self.complaint
for line in return_sale.lines:
if line.type == 'line':
line.quantity *= -1
return_sale.lines = return_sale.lines # Force saving
return return_sale
def do_credit_note(self):
pool = Pool()
Invoice = pool.get('account.invoice')
Line = pool.get('account.invoice.line')
if isinstance(self.complaint.origin, (Invoice, Line)):
if isinstance(self.complaint.origin, Invoice):
invoice = self.complaint.origin
invoice_lines = self.invoice_lines or invoice.lines
elif isinstance(self.complaint.origin, Line):
invoice_line = self.complaint.origin
invoice = invoice_line.invoice
invoice_lines = [invoice_line]
credit_note = invoice._credit()
credit_lines = []
for invoice_line in invoice_lines:
credit_line = invoice_line._credit()
credit_lines.append(credit_line)
# Remove product as it is not a return
credit_line.product = None
credit_line.origin = self.complaint
if isinstance(self.complaint.origin, Line):
if self.quantity is not None:
credit_lines[0].quantity = -self.quantity
if self.unit_price is not None:
credit_lines[0].unit_price = self.unit_price
credit_note.lines = credit_lines
credit_note.taxes = None
credit_note.save()
Invoice.update_taxes([credit_note])
else:
return
return credit_note
@classmethod
def delete(cls, actions):
for action in actions:
if action.result:
cls.raise_user_error('delete_result', action.rec_name)
super(Action, cls).delete(actions)
class Action_SaleLine(ModelSQL):
'Customer Complaint Action - Sale Line'
__name__ = 'sale.complaint.action-sale.line'
action = fields.Many2One('sale.complaint.action', 'Action',
ondelete='CASCADE', select=True, required=True)
line = fields.Many2One('sale.line', 'Sale Line', ondelete='RESTRICT',
required=True)
class Action_InvoiceLine(ModelSQL):
'Customer Complaint Action - Invoice Line'
__name__ = 'sale.complaint.action-account.invoice.line'
action = fields.Many2One('sale.complaint.action', 'Action',
ondelete='CASCADE', select=True, required=True)
line = fields.Many2One('account.invoice.line', 'Invoice Line',
ondelete='RESTRICT', required=True)