252 lines
7.9 KiB
Python
252 lines
7.9 KiB
Python
#This file is part of Tryton. The COPYRIGHT file at the top level of
|
|
#this repository contains the full copyright notices and license terms.
|
|
import time
|
|
import datetime
|
|
from trytond.model import ModelView, ModelSQL, fields
|
|
from trytond.pyson import Eval, In, If, Not, Equal
|
|
from trytond.transaction import Transaction
|
|
from trytond.pool import Pool
|
|
|
|
_STATES = [
|
|
('draft', 'Draft'),
|
|
('waiting', 'Waiting'),
|
|
('chatting', 'Chatting'),
|
|
('closed', 'Closed'),
|
|
]
|
|
|
|
_PRIORITIES = [
|
|
('0', 'Low'),
|
|
('1', 'Normal'),
|
|
('2', 'High'),
|
|
]
|
|
|
|
_READONLY = If(In(Eval('state'), ['waiting', 'closed']),
|
|
True,
|
|
If(Equal(Eval('state'), 'chatting'),
|
|
Not(Equal(Eval('act_from'), Eval('_user'))),
|
|
False))
|
|
|
|
class Request(ModelSQL, ModelView):
|
|
"Request"
|
|
_name = 'res.request'
|
|
_description = __doc__
|
|
name = fields.Char('Subject', states={
|
|
'readonly': _READONLY,
|
|
}, required=True)
|
|
active = fields.Boolean('Active')
|
|
priority = fields.Selection(_PRIORITIES, 'Priority', states={
|
|
'readonly': _READONLY,
|
|
}, required=True, order_field='priority')
|
|
act_from = fields.Many2One('res.user', 'From', required=True,
|
|
readonly=True)
|
|
act_to = fields.Many2One('res.user', 'To', required=True,
|
|
domain=[('active', '=', True)],
|
|
states={
|
|
'readonly': _READONLY,
|
|
})
|
|
body = fields.Text('Body', states={
|
|
'readonly': _READONLY,
|
|
})
|
|
date_sent = fields.DateTime('Date', readonly=True)
|
|
trigger_date = fields.DateTime('Trigger Date', states={
|
|
'readonly': _READONLY,
|
|
})
|
|
references = fields.One2Many('res.request.reference', 'request',
|
|
'References', states={
|
|
'readonly': If(Equal(Eval('state'), 'closed'),
|
|
True,
|
|
Not(Equal(Eval('act_from', 0), Eval('_user', 0)))),
|
|
})
|
|
number_references = fields.Function(fields.Integer('Number of References',
|
|
on_change_with=['references']), 'get_number_references')
|
|
state = fields.Selection(_STATES, 'State', required=True, readonly=True)
|
|
history = fields.One2Many('res.request.history', 'request',
|
|
'History', readonly=True)
|
|
|
|
def default_act_from(self):
|
|
return int(Transaction().user)
|
|
|
|
def default_state(self):
|
|
return 'draft'
|
|
|
|
def default_active(self):
|
|
return True
|
|
|
|
def default_priority(self):
|
|
return '1'
|
|
|
|
def __init__(self):
|
|
super(Request, self).__init__()
|
|
self._rpc.update({
|
|
'request_send': True,
|
|
'request_reply': True,
|
|
'request_close': True,
|
|
'request_get': False,
|
|
})
|
|
self._order.insert(0, ('priority', 'DESC'))
|
|
self._order.insert(1, ('trigger_date', 'DESC'))
|
|
self._order.insert(2, ('create_date', 'DESC'))
|
|
|
|
def on_change_with_number_references(self, vals):
|
|
if vals.get('references'):
|
|
return len(vals['references'])
|
|
return 0
|
|
|
|
def get_number_references(self, ids, name):
|
|
res = {}
|
|
for request in self.browse(ids):
|
|
if request.references:
|
|
res[request.id] = len(request.references)
|
|
else:
|
|
res[request.id] = 0
|
|
return res
|
|
|
|
def request_send(self, ids):
|
|
pool = Pool()
|
|
request_history_obj = pool.get('res.request.history')
|
|
for request in self.browse(ids):
|
|
values = {
|
|
'request': request.id,
|
|
'act_from': request.act_from.id,
|
|
'act_to': request.act_to.id,
|
|
'body': request.body,
|
|
'state': request.state,
|
|
'subject': request.name,
|
|
'number_references': request.number_references,
|
|
'priority': request.priority,
|
|
}
|
|
if values['body'] and len(values['body']) > 128:
|
|
values['name'] = values['body'][:125] + '...'
|
|
else:
|
|
values['name'] = values['body'] or '/'
|
|
request_history_obj.create(values)
|
|
self.write(ids, {
|
|
'state': 'waiting',
|
|
'date_send': datetime.datetime.now(),
|
|
})
|
|
return True
|
|
|
|
def request_reply(self, ids):
|
|
user = Transaction().user
|
|
for request in self.browse(ids):
|
|
self.write(request.id, {
|
|
'state': 'chatting',
|
|
'act_from': user,
|
|
'act_to': request.act_from.id,
|
|
'trigger_date': False,
|
|
'body': '',
|
|
})
|
|
return True
|
|
|
|
def request_close(self, ids):
|
|
self.write(ids, {'state': 'closed', 'active': False})
|
|
return True
|
|
|
|
def request_get(self):
|
|
user = Transaction().user
|
|
ids = self.search([
|
|
('act_to', '=', user),
|
|
['OR',
|
|
('trigger_date', '<=', datetime.datetime.now()),
|
|
('trigger_date', '=', False),
|
|
],
|
|
('active', '=', True),
|
|
])
|
|
ids2 = self.search([
|
|
('act_from', '=', user),
|
|
('act_to', '!=', user),
|
|
('state', '!=', 'draft'),
|
|
('active', '=', True),
|
|
])
|
|
return (ids, ids2)
|
|
|
|
Request()
|
|
|
|
|
|
class RequestLink(ModelSQL, ModelView):
|
|
"Request link"
|
|
_name = 'res.request.link'
|
|
_description = __doc__
|
|
name = fields.Char('Name', required=True, translate=True)
|
|
model = fields.Selection('models_get', 'Model', required=True)
|
|
priority = fields.Integer('Priority')
|
|
|
|
def __init__(self):
|
|
super(RequestLink, self).__init__()
|
|
self._order.insert(0, ('priority', 'ASC'))
|
|
|
|
def default_priority(self):
|
|
return 5
|
|
|
|
def models_get(self):
|
|
pool = Pool()
|
|
model_obj = pool.get('ir.model')
|
|
model_ids = model_obj.search([])
|
|
res = []
|
|
for model in model_obj.browse(model_ids):
|
|
res.append((model.model, model.name))
|
|
return res
|
|
|
|
RequestLink()
|
|
|
|
|
|
class RequestHistory(ModelSQL, ModelView):
|
|
"Request history"
|
|
_name = 'res.request.history'
|
|
_description = __doc__
|
|
name = fields.Char('Summary', required=True, readonly=True)
|
|
request = fields.Many2One('res.request', 'Request', required=True,
|
|
ondelete='CASCADE', select=1, readonly=True)
|
|
act_from = fields.Many2One('res.user', 'From', required=True,
|
|
readonly=True)
|
|
act_to = fields.Many2One('res.user', 'To', required=True, readonly=True)
|
|
body = fields.Text('Body', readonly=True)
|
|
date_sent = fields.DateTime('Date sent', required=True, readonly=True)
|
|
state = fields.Selection(_STATES, 'State', required=True, readonly=True)
|
|
subject = fields.Char('Subject', required=True, readonly=True)
|
|
number_references = fields.Integer('References', readonly=True)
|
|
priority = fields.Selection(_PRIORITIES, 'Priority', required=True,
|
|
readonly=True)
|
|
|
|
def __init__(self):
|
|
super(RequestHistory, self).__init__()
|
|
self._order.insert(0, ('date_sent', 'DESC'))
|
|
|
|
def default_name(self):
|
|
return 'No Name'
|
|
|
|
def default_act_from(self):
|
|
return int(Transaction().user)
|
|
|
|
def default_act_to(self):
|
|
return int(Transaction().user)
|
|
|
|
def default_date_sent(self):
|
|
return datetime.datetime.now()
|
|
|
|
def write(self, ids, vals):
|
|
pass
|
|
|
|
RequestHistory()
|
|
|
|
|
|
class RequestReference(ModelSQL, ModelView):
|
|
"Request Reference"
|
|
_name = 'res.request.reference'
|
|
_description = __doc__
|
|
_rec_name = 'reference'
|
|
|
|
request = fields.Many2One('res.request', 'Request', required=True,
|
|
ondelete="CASCADE", select=1)
|
|
reference = fields.Reference('Reference', selection='links_get',
|
|
required=True)
|
|
|
|
def links_get(self):
|
|
pool = Pool()
|
|
request_link_obj = pool.get('res.request.link')
|
|
ids = request_link_obj.search([])
|
|
request_links = request_link_obj.browse(ids)
|
|
return [(x.model, x.name) for x in request_links]
|
|
|
|
RequestReference()
|