245 lines
8.7 KiB
Python
245 lines
8.7 KiB
Python
#This file is part of Tryton. The COPYRIGHT file at the top level of this repository contains the full copyright notices and license terms.
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"Request"
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from trytond.osv import OSV, fields
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import time
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import datetime
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_STATES = [
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('draft', 'Draft'),
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('waiting', 'Waiting'),
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('chatting', 'Chatting'),
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('closed', 'Closed'),
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]
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_PRIORITIES = [
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('0', 'Low'),
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('1', 'Normal'),
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('2', 'High'),
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]
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class Request(OSV):
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"Request"
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_name = 'res.request'
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_table = 'res_request'
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_description = __doc__
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create_date = fields.DateTime('Created date', readonly=True)
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name = fields.Char('Subject', states={
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'readonly': "(state in ('waiting', 'closed')) or " \
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"(state == 'chatting' and act_from != _user)",
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}, required=True)
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active = fields.Boolean('Active')
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priority = fields.Selection(_PRIORITIES, 'Priority', states={
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'readonly': "(state in ('waiting', 'closed')) or " \
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"(state == 'chatting' and act_from != _user)",
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}, required=True, order_field='priority')
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act_from = fields.Many2One('res.user', 'From', required=True,
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readonly=True)
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act_to = fields.Many2One('res.user', 'To', required=True,
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states={
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'readonly': "(state in ('waiting', 'closed')) or " \
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"(state == 'chatting' and act_from != _user)",
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})
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body = fields.Text('Body', states={
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'readonly': "(state in ('waiting', 'closed')) or " \
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"(state == 'chatting' and act_from != _user)",
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})
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date_sent = fields.DateTime('Date', readonly=True)
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trigger_date = fields.DateTime('Trigger Date', states={
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'readonly': "(state in ('waiting', 'closed')) or " \
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"(state == 'chatting' and act_from != _user)",
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})
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references = fields.One2Many('res.request.reference', 'request',
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'References', states={
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'readonly': "state == 'closed' or act_from != _user",
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})
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number_references = fields.Function('get_number_references', type='integer',
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string="Number of References", on_change_with=['references'])
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state = fields.Selection(_STATES, 'State', required=True, readonly=True)
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history = fields.One2Many('res.request.history', 'request',
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'History', readonly=True)
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def default_act_from(self, cursor, user, context=None):
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user_obj = self.pool.get('res.user')
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return user_obj.name_get(cursor, user, user, context=context)[0]
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def default_state(self, cursor, user, context=None):
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return 'draft'
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def default_active(self, cursor, user, context=None):
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return True
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def default_priority(self, cursor, user, context=None):
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return '1'
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def __init__(self):
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super(Request, self).__init__()
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self._rpc_allowed += [
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'request_send',
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'request_reply',
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'request_close',
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'request_get',
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]
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self._order.insert(0, ('priority', 'DESC'))
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self._order.insert(1, ('trigger_date', 'DESC'))
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self._order.insert(2, ('create_date', 'DESC'))
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def on_change_with_number_references(self, cursor, user, ids, vals,
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context=None):
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if vals.get('references'):
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return len(vals['references'])
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return 0
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def get_number_references(self, cursor, user, ids, name, arg,
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context=None):
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res = {}
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for request in self.browse(cursor, user, ids, context=context):
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if request.references:
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res[request.id] = len(request.references)
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else:
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res[request.id] = 0
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return res
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def request_send(self, cursor, user, ids, context=None):
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request_history_obj = self.pool.get('res.request.history')
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for request in self.browse(cursor, user, ids, context=context):
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values = {
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'request': request.id,
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'act_from': request.act_from.id,
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'act_to': request.act_to.id,
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'body': request.body,
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'state': request.state,
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'subject': request.name,
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'number_references': request.number_references,
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'priority': request.priority,
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}
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if values['body'] and len(values['body']) > 128:
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values['name'] = values['body'][:125] + '...'
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else:
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values['name'] = values['body'] or '/'
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request_history_obj.create(cursor, user, values, context=context)
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self.write(cursor, user, ids, {
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'state': 'waiting',
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'date_send': time.strftime('%Y-%m-%d %H:%M:%S'),
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}, context=context)
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return True
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def request_reply(self, cursor, user, ids, context=None):
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for request in self.browse(cursor, user, ids, context=context):
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self.write(cursor, user, request.id, {
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'state': 'chatting',
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'act_from': user,
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'act_to': request.act_from.id,
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'trigger_date': False,
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'body': '',
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}, context=context)
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return True
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def request_close(self, cursor, user, ids, context=None):
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self.write(cursor, user, ids, {'state': 'closed', 'active': False})
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return True
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def request_get(self, cursor, user):
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ids = self.search(cursor, user, [
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('act_to', '=', user),
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['OR',
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('trigger_date', '<=', datetime.datetime.now()),
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('trigger_date', '=', False),
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],
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('active', '=', True),
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])
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ids2 = self.search(cursor, user, [
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('act_from', '=', user),
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('act_to', '!=', user),
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('state', '!=', 'draft'),
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('active', '=', True),
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])
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return (ids, ids2)
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Request()
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class RequestLink(OSV):
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"Request link"
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_name = 'res.request.link'
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_description = __doc__
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name = fields.Char('Name', required=True, translate=True)
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model = fields.Selection('models_get', 'Model', required=True)
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priority = fields.Integer('Priority')
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def __init__(self):
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super(RequestLink, self).__init__()
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self._order.insert(0, ('priority', 'ASC'))
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def default_priority(self, cursor, user, context=None):
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return 5
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def models_get(self, cursor, user, context=None):
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cursor.execute('SELECT model, name FROM ir_model ORDER BY name ASC')
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res = cursor.fetchall()
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return res
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RequestLink()
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class RequestHistory(OSV):
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"Request history"
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_name = 'res.request.history'
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_description = __doc__
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name = fields.Char('Summary', required=True, readonly=True)
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request = fields.Many2One('res.request', 'Request', required=True,
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ondelete='CASCADE', select=1, readonly=True)
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act_from = fields.Many2One('res.user', 'From', required=True,
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readonly=True)
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act_to = fields.Many2One('res.user', 'To', required=True, readonly=True)
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body = fields.Text('Body', readonly=True)
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date_sent = fields.DateTime('Date sent', required=True, readonly=True)
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state = fields.Selection(_STATES, 'State', required=True, readonly=True)
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subject = fields.Char('Subject', required=True, readonly=True)
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number_references = fields.Integer('References', readonly=True)
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priority = fields.Selection(_PRIORITIES, 'Priority', required=True,
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readonly=True)
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def __init__(self):
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super(RequestHistory, self).__init__()
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self._order.insert(0, ('date_sent', 'DESC'))
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def default_name(self, cursor, user, context=None):
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return 'No Name'
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def default_act_from(self, cursor, user, context=None):
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user_obj = self.pool.get('res.user')
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return user_obj.name_get(cursor, user, user, context=context)[0]
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def default_act_to(self, cursor, user, context=None):
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user_obj = self.pool.get('res.user')
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return user_obj.name_get(cursor, user, user, context=context)[0]
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def default_date_sent(self, cursor, user, context=None):
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return datetime.datetime.now()
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def write(self, cursor, user, ids, vals, context=None):
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raise
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RequestHistory()
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class RequestReference(OSV):
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"Request Reference"
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_name = 'res.request.reference'
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_description = __doc__
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_rec_name = 'reference'
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request = fields.Many2One('res.request', required=True,
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ondelete="CASCADE", select=1)
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reference = fields.Reference('Reference', selection='links_get',
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required=True)
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def links_get(self, cursor, user, context=None):
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request_link_obj = self.pool.get('res.request.link')
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ids = request_link_obj.search(cursor, user, [], context=context)
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request_links = request_link_obj.browse(cursor, user, ids,
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context=context)
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return [(x.model, x.name) for x in request_links]
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RequestReference()
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