Cédric Krier
9fd46306bf
This is needed to keep the quantity invoiced coherent with the stock move quantity to update the unit price. issue9975 review353061002
Sale Complaint Module ##################### The sale_complaint module defines Complaint model. Complaint ********* The complaint is mainly defined by a customer which complains about a sale or an invoice. Actions can be taken to solve the complaint. Here is the extensive list of the fields, most of them are optional: - Customer: The customer. - Address: The main address of the customer. - Date: The date the complaint is filled. - Number: The internal reference of the complaint (will be generated automatically on creation). - Reference: The optional external reference of the complaint. - Employee: The employee responsible of the complaint. - Type: The type of complaint - Origin: The original document for which the complaint if filled. - Company: The company against which the complaint is filled. - Description: The description of the complaint. - Actions: The actions to take to solve it. - State: - Draft - Waiting: The complaint is waiting for approval. - Approved: The complaint has been approved by a sale admin. - Rejected: The complaint has been rejected by a sale admin. - Done: The complaint's actions have been executed. - Cancelled Action ****** A complaint action defines an action to execute to solve the complaint. There are two types of action: *Create Sale Return* and *Create Credit Note*. When the origin of the complaint is a line, only this line will proceeded and it will be possible to define the quantity and the unit price otherwise it is the all document. Type **** It defines the type of complaint per document: *Sale*, *Sale Line*, *Customer Invoice* and *Customer Invoice Line*.